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Exterminateur Montréal, Rive-Sud et Rive-Nord

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Home / Warranty
Written Guarantee All services under contract No additional charges

Satisfaction
guarantee .

Choosing a pest control company is an important decision. That’s why all our contracted services come with a guarantee: if you’re not completely satisfied, we’ll return to your home for another treatment at no additional cost.

Request a Quote 514·525·9111
12 months Written warranty
35 years In the field
$0 Return visit
Warranty Certificate

If they come back,
we will too.

Our written commitment, provided before every contracted service. No hidden fine print.

Interview + written assessment prior to the project
Free re-treatment if the infestation persists
Optional personalized preventive program
A·Certified Pest Control Technician
GAR·12M Warranty Ref.
§ 01 · The Promise

How Does “
” Work? Our Guarantee

Before we begin any work, we take the time to understand your situation. That’s what allows us to guarantee the result and follow up if necessary.

STEP 01

Interview & Written Assessment

We’ll discuss the project with you and prepare a written estimate to clearly outline the work to be done. Everything is clear before we begin.

STEP 02

Guaranteed Processing

A certified technician performs the treatment using approved products. The service comes with a written guarantee, so you know exactly what is covered.

STEP 03

We’ll come back—at no charge

Not completely satisfied? We’ll come back for another treatment at no additional cost. We can also set up a preventive care plan.

The fine print, in a nutshell: We guarantee our work as long as you follow the written hygiene and maintenance recommendations provided by our certified technician. These recommendations are part of the solution; see the coverage details below.

§ 02 · Coverage, Explained

What’s Covered: Black-and-White Details on

No jargon, no surprises. Here’s what the warranty covers, and the few simple conditions that keep it valid.

Included, at no extra charge

Included with every contracted service
  • A new, comprehensive treatment if the infestation persists during the warranty period.
  • Technician’s TravelNo service call or transportation fees for the return visit.
  • Approved ProductsThe same pesticides certified by Health Canada and the PMRA, as a last resort.
  • Reassessment & Follow-upWe assess effectiveness and adjust the plan as needed.

What We’re Asking of You

To keep the warranty valid
  • Follow the written recommendationsHygiene and maintenance instructions provided by the technician.
  • Please notify us of any returnsPlease call us as soon as you notice activity again, during the warranty period.
  • Maintain access to treated areasTo ensure that the follow-up visit is just as effective as the first one.
  • Service Performed Under ContractThe written warranty applies to work performed by our technicians.
§ 03 · Our Method

The Integrated P
al Management Plan

IPM · Integrated Pest Management Plan

Ensuring long-lasting results isn’t just a matter of spraying and leaving. We follow a six-step PLIN plan that reduces—or even eliminates—the presence of pests, using pesticides only as a last resort.

01

Taking a Preventive Approach

The primary goal: to prevent insects, rodents, and other pests from multiplying, before resorting to chemical treatments.

  • Waste Management
  • Monitoring Cleaning and Hygiene
  • Biological and Mechanical Controls
02

Assess the situation

An on-site assessment to identify existing or potential problems and their causes.

  • Identify the species present
  • Measuring the Extent of Proliferation
  • Identify potential sources
03

Develop a tailored plan

Methods tailored to your industry and facilities: barriers, traps, waste management, temperature and humidity control.

  • Sanitary facilities
  • Transportation and Storage of Foodstuffs
  • Sustainable Procurement Management
04

Implement the plan

The plan is only effective if it is implemented and understood by everyone, from the technician to the occupant of the premises.

  • Training in Control Measures
  • Written and Communicated Procedures
  • Regular monitoring of activities
05

Evaluate the plan

We regularly review the plan’s effectiveness and identify areas that need adjustment.

  • Regular effectiveness checks
  • Verification of Corrective Actions
06

Make adjustments

The plan is constantly evolving. We stay up to date on new methods and take into account the seasonal behavior of pests.

  • Continuous Improvement
  • Adjusting to the Seasons
§ 04 · Why It Matters

A guarantee, a sign of trust

A pest infestation is stressful. The guarantee isn’t just a sales pitch—it’s proof of our commitment to a truly lasting solution.

An Infestation Resolved

When pests invade, it’s intrusive and stressful. The warranty ensures that the problem will be resolved to your satisfaction.

Fast and Reliable Service

We are committed to providing fast, long-lasting service. Our warranty is tangible proof of that commitment.

Guaranteed Execution

If the initial treatment is not sufficient, the pest control company will return to the site for another treatment at no additional cost.

Detection Technology

Advanced methods such as thermography precisely target the areas to be treated, ensuring maximum effectiveness.

Qualified professionals

Certified technicians, approved products, and expertise in sealing methods to prevent backflow.

Throughout Quebec

No matter where you are in Quebec, you’ll receive the same guaranteed service and the same commitment.

§ 05 · Frequently Asked Questions

The warranty—
, with no gray areas.

Can’t find the answer you’re looking for? Call us: phone consultations are free and no appointment is necessary.

Not sure about your situation? Call 514·525·9111—a live person will answer within two rings, 24/7.
Q·01 What services are covered by the warranty?
All of our contract services are backed by a written warranty. The warranty is provided and signed on your receipt before the work begins, so you know exactly what is covered before the work starts.
Q·02 How long is the warranty valid?
The written warranty covers 12 months from the date of service for most treatments covered by the contract. The exact duration is clearly stated on your warranty certificate.
Q·03 Is the return visit really free of charge?
Yes. If the infestation persists during the warranty period, we’ll come back to perform another full treatment at no additional charge and with no travel fees. That’s the very essence of our commitment: if they come back, so do we.
Q·04 What if I didn’t follow the recommendations?
The warranty remains in effect as long as the written hygiene and care instructions are followed; they are part of the solution. If certain conditions could not be met, please call us: we’ll assess the situation on a case-by-case basis, without judgment. See “What’s Covered” for details .
Q·05 Does the warranty cover a new type of pest?
The warranty covers the pest(s) targeted by the initial treatment described in your written assessment. An infestation of another species that arises later requires a new treatment, but our PLIN preventive approach is specifically designed to limit such new infestations.
Q·06 Do I need a maintenance contract to be covered?
No. The warranty applies to any service performed under a service contract, with no mandatory subscription required. A customized preventive maintenance program is available as an option for situations involving recurring risks; it extends your peace of mind beyond the warranty period.

It’s all written down

Estimate, quote, and warranty: provided in writing before the work begins.

Approved Products

Pesticides as a last resort, with respect for your environment.

Free Returns

If the infestation persists, we’ll return at no additional charge.

Certified by Health Canada

Complies with ARLA and MELCCFP standards · 35 years of experience.

A pest problem?

Fixed once and for all.
Guaranteed for good.

Free estimate, written assessment, and a guarantee on every treatment covered by the contract. If the problem recurs, we’ll come back at no additional cost.

Hotline · Open 24/7
514-525-9111
Toll-free · 1-888-582-2191

A real person will answer your call in less than two rings. No menu, no hold music.

Call now Request a quote
12-month written warranty on each treatment

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